Terms of Service

Welcome to the website of Coytown Garage Door Services ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website at coytowngaragedoorservices.com and your engagement with our garage door repair, installation, and maintenance services in the Orlando, Florida metro area. By accessing our website or requesting our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or request services from us.

1. About Our Services

Coytown Garage Door Services provides residential and commercial garage door repair, installation, maintenance, and related services throughout the greater Orlando area, including Orange County, Seminole County, and Osceola County. Our services include but are not limited to spring repair and replacement, opener repair and installation, full garage door replacement, cable repair, off-track correction, routine maintenance, and emergency repair.

Service availability, scheduling, and pricing may vary based on factors such as location, scope of work, parts availability, and time of request. We offer free on-site estimates so you can understand the full scope and cost of any job before work begins.

2. Use of This Website

Our website is provided for informational purposes and to make it easy for homeowners and property managers to learn about our services, request estimates, and contact our team. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party.

You agree not to:

• Use our website in any way that violates applicable federal, state, or local law.
• Attempt to gain unauthorized access to our website, server, or any connected systems.
• Transmit any material that is defamatory, offensive, or otherwise objectionable.
• Use automated tools (bots, scrapers, spiders) to access, copy, or monitor content on our website without our written consent.
• Submit false, misleading, or fraudulent information through our forms or chatbot.

3. Estimates and Pricing

We provide free on-site estimates for garage door services. An estimate is not a binding contract until you provide express authorization for us to proceed with the work. Estimates are based on the information available at the time of assessment. If additional issues are discovered during the course of a repair or installation, we will inform you of any changes to the scope or cost before proceeding with additional work.

Prices quoted on our website, if any, are for general reference only and may not reflect the final cost of your specific project. Final pricing is determined during the on-site estimate and depends on the condition of your door, the parts required, and the complexity of the job.

4. Scheduling and Service Calls

When you request an appointment — whether by phone, through our website, or via our chatbot — we will do our best to accommodate your preferred date and time. However, scheduling is subject to technician availability and may be affected by factors such as weather, emergency calls, and seasonal demand. We will notify you as soon as possible if your appointment needs to be rescheduled.

If you need to cancel or reschedule, we ask that you provide us with at least 2 hours' notice. Repeated no-shows without notice may result in limitations on future scheduling.

5. Payment Terms

Payment for services is due upon completion of the work unless other arrangements have been made in advance. We accept major credit cards, debit cards, and other payment methods as communicated at the time of service. For larger projects, a deposit or progress payment may be required; this will be discussed and agreed upon before work begins.

If a payment dispute arises, please contact our office at (321) 384-5280 or office@coytowngaragedoorservices.com so we can resolve the issue promptly.

6. Warranty and Workmanship

We stand behind the quality of our work. Specific warranty terms vary depending on the type of service performed and the parts or products installed. Warranty details will be communicated to you at the time of service and may include both a labor warranty and a manufacturer's warranty on parts and products. Warranty coverage does not extend to damage caused by misuse, neglect, unauthorized modification, acts of nature, or normal wear and tear beyond the expected life of a component.

If you experience an issue with work we have performed, please contact us and we will arrange a follow-up visit to assess and address the problem.

7. Limitation of Liability

To the fullest extent permitted by Florida law, Coytown Garage Door Services, its owner, employees, and contractors shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use of our website or the performance of our services. Our total liability for any claim related to services we have performed shall not exceed the amount you paid us for the specific service giving rise to the claim.

Nothing in these Terms is intended to exclude or limit liability that cannot be excluded or limited under applicable law, including liability for personal injury or death caused by negligence.

8. Website Content and Accuracy

We make reasonable efforts to ensure the information on our website is accurate and up to date. However, the content is provided for general informational purposes and should not be considered professional advice for your specific situation. Descriptions of garage door problems, repair processes, and costs are general in nature and may not apply to every scenario. The only way to determine what your particular door needs is through an on-site assessment by a qualified technician.

We reserve the right to update, modify, or remove website content at any time without prior notice.

9. AI Chatbot

Our website features an AI-powered chatbot designed to help answer common questions about garage door services and assist with scheduling. The chatbot provides general information based on common scenarios and should not be considered a substitute for a professional diagnosis or an on-site estimate. Responses generated by the chatbot are not binding quotes, guarantees, or contractual commitments. For definitive pricing, diagnosis, or scheduling confirmation, please speak directly with our team by phone or email.

10. Intellectual Property

All content on this website — including text, images, graphics, logos, page layouts, and code — is the property of Coytown Garage Door Services or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from our website content without our prior written consent, except for personal, non-commercial use such as printing a page for your own reference.

11. Third-Party Links

Our website may contain links to third-party websites, including our Yelp business profile and other platforms. These links are provided for your convenience. We do not control and are not responsible for the content, privacy practices, or availability of third-party websites. Inclusion of a link does not imply endorsement of the linked site or its content.

12. Indemnification

You agree to indemnify, defend, and hold harmless Coytown Garage Door Services, its owner, employees, and contractors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your misuse of our website, violation of these Terms, or any fraudulent or unlawful activity on your part.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of our website or services shall be resolved in the state or federal courts located in Orange County, Florida. Before pursuing formal legal action, we encourage you to contact us directly so we can attempt to resolve the matter informally.

14. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will revise the "Last Updated" date at the top of this page. Material changes may also be communicated through a notice on our website. Your continued use of our website or services after any update constitutes your acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Coytown Garage Door Services regarding your use of our website. Any separate agreements related to specific service work (such as an approved estimate or installation contract) will supplement but not replace these Terms.

17. Contact Us

If you have questions or concerns about these Terms of Service, please contact us: